Introduction
Are you a digital transformation leader with a proven track record of driving transformation and innovation in your organisation? Do you possess exceptional relationship-building skills and the ability to engage stakeholders effectively? We are seeking a commercially astute individual to fill this pivotal role in this international financial services and membership business.
The Role
Reporting directly to the Board, you will play a critical role in providing strategic insights and guidance on evolving the entire customer experience and driving digital across the group whilst not alienating a well established and loyal existing customer base. This is a exciting opportunity for career growth and exposure to high-level decision-making processes.
You must be able to demonstrate
Collaboration with the leadership team to provide strategic direction and execute initiatives that will improve engagement, acquisition and retention but also drive sales and reduce CPA. This role offers a unique opportunity to shape the future of our clients customer engagement and experience and this role will spearhead the commercial development and transformation program.
If you are a forward-thinking professional with a passion for digital innovation and a drive to enhance customer experience through technology, they are on an exciting journey of growth and transformation. This position promises to be a rewarding and impactful opportunity for someone looking to advance their career in a globally renowned organization.
This high-profile role demands someone who is commercially focused and a true strategic thinker, able to drive and deliver the digital transformation. You will have a successful track record of taking an offline business on the journey to becoming a digital first environment.
Apply now to be part of a diverse and inclusive workforce that values flexibility and collaboration.
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